Privacy policy

PRIVACY POLICY

Puerta Dorada, LLC dba CHÂTEAU NAPA (“CHATEAU NAPA”, "the company", “us”, “we”, or “our”) owns and operates http://www.chateaunapa.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site. We use your personal information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

If you provide information about yourself by purchasing a product (online, in person or by phone), signing up for our mailing list or participating in one of the social media functions related to our product or otherwise voluntarily telling us about yourself, we will collect and use that personal information to respond to your request and for other business purposes, including improving this Site, our products and other experiences for our guests. We may also contact you by email, regular mail, or telephone from time to time with information about our products, upcoming events and/or changes to this Site.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

LEGAL DRINKING AGE

Our Site is not directed at children or persons under the legal drinking age and as a result, we will not knowingly collect information from minors with or without consent from their parents or guardians.

SECURITY

The security of your personal information is important to us, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

INFORMATION WE SHARE WITH OTHERS

We do not share or sell your information to anyone nor do we contribute to or participate in shared or cooperative databases.

CCPA PRIVACY

Your Rights under the CCPA
Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

  • The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.
  • The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by emailing wine@chateaunapa.com
  • The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:
    – The categories of Personal Data collected
    – The sources from which the Personal Data was collected
    – The business or commercial purpose for collecting or selling the Personal Data
    – Categories of third parties with whom We share Personal Data
    – The specific pieces of Personal Data we collected about You
  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer’s rights, including by:
    – Denying goods or services to You
    – Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    – Providing a different level or quality of goods or services to You
    – Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

EXERCISING YOUR CCPA DATA PROTECTION RIGHTS 

In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email Us at wine@chateaunapa.com. CHÂTEAU NAPA will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

“DO NOT TRACK” POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CalOPPA)


Our Site does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

CHOICE/OPT-OUT

Our Site provides users the opportunity to opt-out of receiving communications from us. To do so, simply email wine@chateaunapa.com with the word “UNSUBSCRIBE” in the subject line.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us via email at wine@chateaunapa.com.